Frequently Asked Questions.
While the Official Rules outline the complete details of this promotion, your question may already be answered below.
- Q. What are the prizes for this promotion?
- A. THE GRAND PRIZE:
- A trip for 2 to the winner's choice of SXSW, Formula E or World Surf League in 2020 including hotel, airfare, and $500 spending money.
INSTANT WIN PRIZES:
- Five (5) Access for winner and one (1) guest to attend the Motorcycle Riding Academy
- One (1) $500 garage makeover - fulfilled as Gift Card
- Three (3) 1-year music streaming service subscription*
- Fifteen (15) Amazon Echo device
- Twenty-Four (24) Wireless headphones
- Nine (9) $20 Visa® Prepaid Card**
- Twenty-Five (25) $10 Amazon.com Gift Card***
- Fifty (50) $5 Amazon.com Gift Card***
**Visa Prepaid Card. Card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Use your Visa Prepaid card anywhere Visa debit cards are accepted in the United States and U.S. Territories. The card may not be used at any merchant, including internet and mail or telephone order merchants, outside of the United States and U.S. Territories.
***Gift Card Restrictions apply, see amazon.com/gc-legal
See the Official Rules for complete prize details including ARV and odds of winning.
- Q. How many times can I enter the promotion?
- A. You may enter once per day. Log in and earn one instant win play and one sweepstakes entry each day 6/10/19-9/2/19.
- Q. How many prizes could I win?
- A. There is a limit of one instant win prize and one sweepstakes prize per person.
- Q. I won the instant win game, but never received an email with more details. What should I do?
- A. To make sure you get emails, add firstname.lastname@example.org to your address book. Fill out the form below to let us know you didn't receive your win email.
- Q. How will I know if I'm the big sweepstakes winner?
- A. The grand prize drawing will be held on or around 9/3/19. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
- Q. I got a message that I've already entered today, but I haven't. What should I do?
- A. Make sure you are visiting https://harleydavidson.promo.eprize.com/livewire/ directly rather than a bookmarked page in your browser. If you're still receiving the same message, try clearing your browser's cookies or cache.
- Q. I think I'm having technical issues. What should I do?
- A. Try these troubleshooting tips:
- Check to be sure that you're using the latest version of your browser
- Clear your browser's cache and cookies
- Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
- A. We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact email@example.com.
- Q. Why can't I use my P.O. Box address to register or claim my prize?
- A. Your home address allows us to identify your residence for eligibility purposes.
Still have a question? Please complete this form. Please note: a response may take up to three business days.